Manx Telecom HSDPA Wireless Upgrade

Europe : Convergent billing specialist, Cerillion Technologies, today announced it has signed a contract to provide a new mediation solution to support Manx Telecom’s launch of High-Speed Downlink Packet Access (HSDPA) technology. At the same time, Manx Telecom will also benefit by upgrading to the latest version of the Cerillion CRM and billing solution.

Louis Hall, CEO of Cerillion Technologies quoted below.

The first phase of the project will see Cerillion Mediator used to support the rollout of new HSDPA services only. Whilst in further phases this will be extended to provide fully convergent mediation for all fixed and mobile services. By upgrading to the latest version of the Cerillion CRM Plus and Revenue Manager products, Manx Telecom will also benefit from many enhanced features including improvements in the areas of product packaging and marketing plans, and streamlined customer service capabilities.

Mike Dee, Director of Finance at Manx Telecom said: “Whilst planning the rollout of HSDPA services it was critical to prepare our back office systems for the launch. We have been using the Cerillion billing software with great success for several years now and by implementing their new mediation system we will have all the necessary tools in place. Cerillion provide us with a truly convergent solution for all our fixed and mobile services, and the upgrade of the core CRM and billing software will also help our marketing campaigns and enable us to provide an even better level of service to our customers.”

“With projects such as the first live UMTS network back in 2001, Manx Telecom have proven themselves a pioneer of the telecom industry”, commented Louis Hall, CEO of Cerillion Technologies. “We are excited to be involved in their rollout of HSDPA, underlining our commitment to supporting new technology and to the long-term relationship between Cerillion and Manx Telecom.”

About Cerillion Technologies
Based in Central London, and with offices in the US and Singapore, Cerillion Technologies provides carrier grade CRM & Billing, Interconnect and Mediation solutions to fixed, mobile, IP and convergent telecom operators worldwide. Cerillion was formed in October 1999 through the Management Buyout of the in-house Customer Care and Billing product division of Logica, which had been supporting operators’ needs since 1992.

The Cerillion system is a bundled component solution suite supporting any deployment model: as an end-to-end pre-integrated business support system, from customer through to network interaction; in a mixed deployment, where selected modules may be replaced by 3rd party applications; or in a pure best-of-breed solution. The system is also fully operational as a complete managed service solution.

Cerillion solutions deliver the business agility needed to respond quickly and effectively in a highly competitive environment.

About Manx Telecom
Manx Telecom, a wholly owned subsidiary of O2, is the telecoms provider for the Isle of Man, offering fixed, mobile and Internet services to customers there. The company was one of the first for offer ADSL broadband services, which are now available to around 99% of homes and businesses on the Island. In December 2001, Manx Telecom became the first operator in Europe to launch a live 3G network and, following on from that, the company is now working with Lucent Technologies to pioneer 3.5G services, due to launch at the end of 2005.