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3G Network and Service Quality Monitoring and Troubleshooting for Vodafone Ireland

20th February, 2006

Europe : Anritsu Corporation announced that Vodafone Ireland has awarded a contract to NetTest, now a member of the Anritsu group, for the delivery of an advanced 3G Network and Service Quality Monitoring and Troubleshooting solution.

Vodafone Ireland offers a full suite of 3G services to business and consumer customers including content-rich services such as video streaming and downloading, mobile TV, video calling and 3D games. The award-winning MasterQuest system from Anritsu will provide Vodafone Ireland with service and network performance information and tools for pinpointing the causes of potential, service-affecting trouble.

“Vodafone Ireland has been a consistent innovator in the Irish market, and we are implementing an aggressive 3G strategy to offer the most advanced services to our customers,” said Mats Svardh, CTO of Vodafone Ireland. “Anritsu’s solution will help us further improve our service quality and customer satisfaction.”

“The increased complexity of 3G services and the network infrastructure make it more difficult to gain the overview necessary to make informed business decisions,” said Thomas Jensen, Vice President and head of the Service Assurance Business Unit of Anritsu. “We are proud to be working with Vodafone Ireland to help them achieving their 3G business goals.”

With multi-purpose session tracing capabilities ranging from dedicated troubleshooting to advanced data warehouse applications for service assurance and network optimisation, the MasterQuest system enables rapid and successful service life cycle management and improvement of service providers’ operational efficiency.

MasterQuest is the industry’s first systems-based platform that offers end-to-end UTRAN (UMTS Terrestrial Radio Access Network) and core UMTS network coverage. With consolidated and correlated statistics and troubleshooting across the UMTS network, the operational challenges related to optimising the service availability is greatly eased.

The MasterQuest solution will be integrated with other Vodafone OSS solutions, including Revenue Assurance and Customer Assurance systems for improved operational efficiency.

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