Convergys Software Supports 3G in Portugal

2nd July , 2004

US : Convergys Corporation announced today that TMN (Telecomunicacoes Moveis Nacionais SA) is using Convergys' Infinys™ software to support the rollout of 3G services in Portugal. TMN, the leading mobile operator in Portugal, is the first carrier to bring video telephony services to Portugal. TMN is using the flexibility and advanced functionality of the Infinys application for rating, Geneva™, to help drive its growing range of 3G services and bring attractive packages to market quickly.

TMN's recent launch of 3G services reflects the company's long history as an innovator and pioneer in the Portuguese telecommunications market. With five million subscribers, the company offers a diverse range of services, with 3G initiatives including video telephony and a new 3G portal, which allows broadband access to advanced content, video and multimedia services. TMN's 3G subscribers will be able to download videos and key highlights from UEFA Euro2004, this year's major European football championship tournament being held in Portugal.

"The market for content-rich, next-generation services represents a major opportunity for us to grow revenues and enhance ARPU (average revenue per user). This is something we are committed to and something that Convergys' Infinys software is already helping us to achieve," said Eugenio Alves da Silva, IT Director, TMN. "Infinys' ease of configuration, highly-flexible pricing, and revenue distribution capabilities enable us to both win market share quickly and drive our 3G operation over the long-term."

"Through this contract with TMN, Convergys will be supporting a major 3G rollout program by one of Europe's premier operators," said Jean-Herve Jenn, President of Convergys' Information Management Group for EMEA. "The ability to launch new services quickly and ensure that they are attractively packaged is vital in today's markets, particularly in the 3G space, where rapid penetration is essential. As well as supporting TMN's initial rollout, Convergys will support TMN's continual refinement and differentiation of its portfolio to sustain its preeminent position in the market."

TMN initially selected Geneva software in 2002 because of its wide-ranging functionality, especially its convergent pre- and post-paid support. Convergys acted as the prime contractor for that project, and the two companies continue to leverage the benefits of a long-term relationship.

Only Infinys software drives true convergence while enabling operators to evolve their BSS environments with minimal risk. It is built on a modular architecture that provides unsurpassed flexibility, investment protection, and support. With Infinys, Convergys clients - ranging from mobile to wireline to cable and satellite service providers - have the capability for rapid market innovation via their bundling of convergent voice, video, and data content for their residential and business customers.

About TMN

Created in March 1991, TMN is a subsidiary of the Portugal Telecom Group and today's leading mobile telecommunications provider in Portugal, with over 50% market share in a three mobile operator's scenario. Investing on the ongoing diversification of solutions tailored to individual and professional needs, TMN makes technological innovation and orientation towards the client drive its overall activity.

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