Hutchison 3G "Hot Desking"

Hutchison 3G UK Ltd, which will offer services under the brand 3, has completed Europe's first deployment of Succession Communication Server for Enterprise (CSE) 1000 Rel. 2.0 from Nortel Networks. Implemented by BT Business Information Systems (BIS), this new IP (Internet Protocol)-based enterprise solution is delivering advanced business telephony services to eight Hutchison 3G office locations across the UK.

Picture shows Paul Craig engineering and operations director, Hutchison 3G UK Ltd.

Hutchison 3G's IP telephony solution includes features such as 'hot desking,' which enables employees to 'log on' to any IP phone with just a PIN number. Hutchinson 3G employees and contractors are also benefiting from a 'unified messaging' platform, which gives users a single mailbox for both mobile and fixed line phones.

"The main driver for switching to IP telephony was to establish a fully integrated corporate and mobile network internally," said Paul Craig, engineering and operations director, Hutchison 3G UK Ltd. "We are also centralising the telephony system so our data centres will remotely power the system for our various offices and mobile workforce. BT BIS and Nortel Networks proved to be a dynamic team on the installation, and we expect to continue working together on further developments and enhancements."

"Through using Succession, we were able to deploy an effective and high quality voice over IP solution without needing to change the customer's existing data network infrastructure," said Peter Wignall, head of New Wave Products, BT BIS. "Our strong working relationship with Nortel Networks made the project a great success, and Hutchison 3G's willingness to apply the latest proven technologies will position them for significant business benefits now and into the future."

"It is becoming increasingly clear that enterprises are demanding robust, scalable, feature rich IP telephony solutions for their communications needs," said Peter Kelly, president, Enterprise Networks, Nortel Networks. "Building on the more than 10 years of working with BT BIS, we have positioned Hutchison 3G to take advantage of all that IP telephony has to offer. That includes Nortel Networks Succession CSE 1000, a feature rich, flexible platform and reliable IP call server-based system that is available for enterprise customers today."