Three Go Roam

Go Roam is a service which allows Three customers to use their devices abroad at either no extra cost or a low daily cost (depending on their plan) in over 160 destinations, including much of Europe plus the US, Australia, and many more places.

You can text, call and even browse the internet abroad without suffering high fees, it all just comes out of your standard monthly allowance.

Below, we’ve detailed everything you need to know about Go Roam and roaming in general on Three.

WHICH PLANS COME WITH GO ROAM?

We've summarised which Three plans come with Go Roam in the table below. You'll find further details about the specific roaming policies below.

Pay Monthly plans

If you take out a new SIM Only or handset Three plan then you’ll need to get either a Value plan or a Complete plan to get inclusive roaming.

Three’s current Value plans let you roam in 49 European destinations, while Complete plans extend roaming to over 160 worldwide destinations. So, whether you need that upgrade will depend on the places you tend to travel.

Note that these details only apply if you took out or upgraded your plan after the 22nd of June, 2025. If it was before then, the roaming terms with Value and Complete plans are as follows: 

Value plans taken out before this date allow you to roam in over 160 destinations at no extra cost, however you can only do so for 14 days on a 12-month plan or 28 days on a 24-month plan. 

Complete plans taken out before this date also let you roam in 160 destinations at no extra cost, and you can do so for 28 days on a 12-month plan or 56 days on a 24-month plan.

Pay As You Go

Handily, Pay As You Go plans comes with Go Roam as standard (other than Go Roam Around the World Extra destinations), and if you’re an existing customer who joined Three or last upgraded before the 1st of October, 2021 then you’ll also be able to roam for free.

HOW MUCH DOES ROAMING COST IF IT’S NOT PART OF MY PLAN?

For destinations that aren’t included in your plan, you can roam for £2 per day in 49 Go Roam in Europe destinations (which are all free for Value, Complete, and Pay As You Go customers), £5 per day for 22 Go Roam Around the World destinations (which are free for Complete plan and Pay As You Go customers), and £7 per day for 92 Go Roam Around the World Extra destinations (which are only free for Complete plan customers).

That charge gives you 24 hours of roaming, and it will be applied automatically as soon as you use any of your allowances in a Go Roam destination.

WHAT COUNTRIES ARE INCLUDED?

The following 49 destinations make up Three's ‘Go Roam in Europe’ service. These are included on Pay Monthly Value and Complete plans, along with Pay As You Go plans.

If you’re on a Complete plan or a Pay As You Go plan, then you’ll also have inclusive roaming in the following 22 ‘Go Roam Around the World’ destinations: 

Australia, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Hong Kong (China), Indonesia, Israel, Macao (China), New Zealand, Nicaragua, Panama ,Peru, Puerto Rico, Singapore, Sri Lanka, United States of America (USA), Uruguay, US Virgin Islands, and Vietnam.

Finally, Complete plans also include roaming in the following additional ’Go Roam Around the World Extra’ destinations.

92 Go Roam Around the World Extra destinations:

Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba (Netherlands Antilles), Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Bermuda, Bonaire (Netherlands Antilles), Bosnia and Herzegovina, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Canada, Cayman Islands, China, Côte d’Ivoire (Ivory Coast), Curacao (Netherlands Antilles), Cyprus, Dominica, Dominican Republic, Ecuador, Egypt, Faroe Islands, Gabon, Georgia, Ghana, Greenland, Grenada, Guinea, Guyana, Haiti, Honduras, India, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Liberia, Madagascar, Malawi, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Morocco, Myanmar, Niger, Nigeria, North Macedonia, Oman, Pakistan, Paraguay, Qatar, Rwanda, Saba (Netherlands Antilles), Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia, Seychelles, Sint Eustatius (Netherlands Antilles), Sint Maarten (Netherlands Antilles), South Africa, South Korea, Suriname, Taiwan, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates (UAE), Uzbekistan, and Zambia.

OTHER COUNTRIES

Is the country you were looking for not listed above? You can find out how much roaming costs in countries outside your allowances and those not covered by Go Roam quickly and easily here.

WHAT’S INCLUDED WITH GO ROAM?"

• All calls and texts to the UK (within your standard allowance).
• Use your data allowance abroad.
• It's always free to receive calls and texts in a Go Roam destination. When calling back to the UK you need to replace the first 0 with +44 
• You can stream and connect to Virtual Private Networks (VPNs).
• You can make calls between Go Roam in Europe destinations.

ARE THERE ANY RESTRICTIONS?

• Tethering is not allowed at all in a Go Roam Around the World or Around the World Extra destination, unless you purchase a Data Passport.
• You can’t use more than 12GB of data (other than on PAYG, where there’s a variable limit depending on your pack).
• When using Go Roam Around The World or Around the World Extra you can send up to 5000 texts back to the UK (or 3000 if on Pay As You Go) and make up to 3000 minutes of calls back to the UK each month.
• If you exceed the text or minutes fair use limits for any 2 months in a 12-month rolling period, you risk getting international roaming suspended on your account.
• Numbers that start with 070, 084, 087, 09 and 118 are not included in your allowance.
• You can’t use your minutes allowance to make calls to local or other international numbers unless you’re in a Go Roam in Europe location, in which case you can call numbers in that location, or in other Go Roam in Europe locations (but not in the expanded Go Roam Around the World or Around the World Extra list of locations).
• Three may restrict file sharing and the downloading of large files when in a Go Roam Around the World location.

HOW DO I ACTIVATE GO ROAM ROAMING?

You’re likely already set up for roaming, but before you travel you should check that it’s enabled on your phone. To do this on iPhone, head to Settings > Mobile Service, then tap your number under the ‘SIMs’ heading and ensure the ‘Data Roaming’ toggle is on. On Android you’ll want to head to Settings > Connections > Mobile Network > Data Roaming. Note that the exact process on Android may differ from this depending on what phone you have.

Once you arrive in your destination, you’ll then get a text confirming the roaming charges for the country you are in.

I’M ALREADY A THREE CUSTOMER, DO I HAVE GO ROAM?

That depends on when you joined Three and what type of plan you have.

• If you have a Value or Complete plan (previously known as Plus and Premium plans) and you joined or upgraded before 22nd June, 2025 then you can use Go Roam in 163 destinations for a variable number of days (detailed above) at no extra cost.
• If you have a Value plan and you joined or upgraded after 22nd June 2025, then you can use Go Roam in 49 European destinations.
• If you have a Complete plan and you joined or upgraded after 22nd June 2025, then you can use Go Roam in 163 worldwide destinations.
• If you joined Three before 1st October 2021 and haven’t changed or upgraded your plan since then you will be able to make free use of Go Roam regardless of your plan.
• If you have a Pay As You Go plan then you’ll be able to use Go Roam for free in 71 destinations.
• If Three has written to you to confirm that you’re exempt from Go Roam charges then you have it at no extra cost.
• Everyone else will have to pay a daily charge to use Go Roam.
• If you are in any doubt you can login to your My3 Account to view plan details.