Go Roam is a service which allows Three customers to use their devices abroad at either no extra cost or a low daily cost (depending on their plan) in 71 destinations, including much of Europe plus the US, Australia, and many more places.
You can text, call and even browse the internet abroad without suffering high fees, it all just comes out of your standard monthly allowance.
Below, we’ve detailed everything you need to know about Go Roam and roaming in general on Three.
If you take out a new SIM Only or handset Three plan then you’ll need to get either a Plus plan or a Premium plan to get inclusive roaming.
Three’s Plus plans let you roam in 71 destinations for 14 days each year if you’re on a 12-month plan or 28 days if you’re on a 24-month plan, at no extra cost. That should be enough for most people, as that’s almost a month.
If however you travel a lot then you should consider a Premium plan, which lets you roam in the same selection of destinations for 28 days on a 12-month plan or 56 days on a 24-month one each year, at no additional cost. Though of course these plans cost more to begin with.
Handily however, Pay As You Go plans comes with Go Roam as standard, and if you’re an existing customer who joined Three or last upgraded before the 1st of October, 2021 then you’ll also be able to roam for free.
If you don’t have roaming included in your plan or you’ve used up your inclusive roaming days, then you can roam for £2 per day in European destinations and £5 per day for destinations outside Europe – as long as they’re one of the 71 destinations listed below.
That charge gives you 24 hours of roaming, and it will be applied automatically as soon as you use any of your allowances in a Go Roam destination.
The following countries are part of Three's Go Roam service, including countries in Europe and around the world.
(Includes Jersey, Guernsey, Herm, and Sark)
(includes Aland Islands)
(Including Corsica, Mayotte, and Reunion)
French West Indies
(Including French Guiana, Guadeloupe, Martinique, Saint Martin, Saint Barthelemy, Les Saintes, Marie-Galante and La Desirade)
Isle of Man
(Including Vatican City, Sardinia, and Sicily)
(Including Madeira and the Azores)
Republic of Ireland
(Including Canary Islands and Balearic Islands)
(including Hawaii, Puerto Rico, and US Virgin Islands)
Is the country you were looking for not listed above? You can find out how much roaming costs in countries outside your allowances and those not covered by Go Roam quickly and easily here.
You can access 4G speeds, however, whether 4G is available depends on the country you visit and the local network that you connect to. In countries where 4G is not available you'll be able to connect 3G and 3G+ networks instead.
5G is not available while roaming on Three at the time of writing.
You can find out more about roaming countries and the services available here.
You’re likely already set up for roaming, but there are two things you should check before you travel – firstly, that roaming is enabled on your Three account, and secondly that it’s enabled on your phone. To do both of these things, follow these steps:
Once you arrive in your destination, you’ll then get a text confirming the roaming charges for the country you are in.
That depends on when you joined Three and what type of plan you have.