Keep your number

How do I bring my existing number when switching to Three Pay Monthly? 

Once you’ve got your Three plan and SIM card, just follow the 3 simple steps below.

1. Insert your new Three SIM into your phone and turn it on.

2. Get your PAC (Port Authorisation Code) from your old network. The easiest way to do this is to text ‘PAC’ to 65075 (a free number). You’ll then receive your code along with relevant contract information, such as whether there are any early termination charges to pay.

You can alternatively call up your old network to let them know you are leaving and request your PAC.

3. Fill out Three's online form to report your PAC. 

That’s all there is to it. If you submit the form before 5pm Monday to Friday (excluding bank holidays) your number should be ported by Three the next working day (unless you choose to delay it). 

Outside of those times Three will transfer your number within two working days.

Just be aware that you need to keep your old account active until your number has been ported.

How do I bring my existing number when switching to Three Pay As You Go? 

Porting your number on Three Pay As You Go is also incredibly easy.

1. Insert your new Three SIM into your phone and turn it on.

2. Text ‘PAC’ to 65075, or call up your old network to let them know you are leaving and request your PAC (Port Authorisation Code).

3. Fill out Three's online form to report your PAC.

If you submit the form before 5pm your number should be transferred by Three the next working day. Please be aware that you need to keep your old number active until it has been successfully ported to Three.

The information contained on this website has been written to assist our readers. We do not represent Three or speak on its behalf and are entirely independent of Three.